In other words, contacts who call you using their own Alexa device.īut for some people it’s also possible to make a receive call with Alexa, using your mobile phone number.
Your Alexa devices (and Alexa app) can receive calls from contacts in the same way as explained above. Yes, but there are some limitations here too. (Image credit: Amazon) Can your Amazon Echo receive phone calls? It's possible to call more than one person at a time, thanks to Alexa's ability to make group calls on an Amazon Echo, as well. You cannot use Alexa to call emergency or premium-rate numbers, and you can only call numbers in the US, UK, Canada and Mexico. However, there are some limitations here. You can also call numbers that aren’t already in your contacts book, simply by reading them out after the “Alexa, call…” instruction. Once a group is created and named, you can use Alexa to call all of the group’s members at once. Now tap on the icon with three dots, also in the top-right, and from here you can add a contact or group. To create and manage your calling groups, open the Alexa app and tap the Communicate button, then tap the contacts icon in the top-right corner. Phrases used to call a contact or group can include: This works with any Amazon Echo device connected to your Amazon account, so you can make hands-free calls whenever you are in earshot of the Echo device. Making a call is as simple as saying: “Alexa, call…” then the contact’s name, and whether you want to call their mobile landline, or Echo device. It’s also possible to make a call by speaking to your Alexa devices, such as an Echo smart speaker or Echo Show smart display. (Image credit: Amazon) How to make calls with a voice command They also do not come out of your mobile call, message, or data plan, as they use the Wi-Fi and the web, not your phone’s cellular connection. They are labeled as coming from your name (or the name you use with your Alexa account), and not from your mobile phone number. These phone calls are made (and messages sent) using your Alexa app’s internet connection. Contacts with an Alexa device that can be called have a blue checkmark next to their name. Contacts are imported from your smartphone, and you may need to grant the Alexa app permission to do this before you get started if you haven’t done so already.įrom here, it’s easy to tap Call then find a contact, tap on their name, and use the app to call their phone or start an audio or video call with their Alexa device. This brings up a page showing all the ways you can use the Alexa app to communicate with your contacts and Alexa devices, such as calling, messaging, dropping in, and announcing. Open the Alexa smartphone app and tap on the Communicate icon in the lower-left corner of the screen. How to set up calling and messaging in the Alexa app
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